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Technology:Computers, software and neat gizmos

Wednesday, February 10, 2010

More Tax Dollars at Work

In other government news, I just got permission today to install Service Pack 3 on our Windows XP computers. This Service Pack was made available to the general public for download on May 6, 2008.

Friday, July 17, 2009

HPA Dell Hard Drive Upgrade

I agreed to upgrade a laptop for my wife’s friend last week. I have Acronis True Image Software and a USB connected external hard drive so I figure this is easy money right? NOT!

I took the laptop home and went to work. The laptop is a Dell that is about three or four years old. I made a full backup of the drive, inserted to 160 GB drive that replaced to 36GB drive. My first indication that all was not well was when the system was booted via the Acronis disk and the software could not see my removable drive. I had to copy the image file from my removal drive to my desktop computer. Only in one of the Public folders in my Vista machine could the backup file be seen via the Network option on the Acronis software. After the backup was completed, I booted up the computer and was greeted by a 36 GB hard drive that should have been 160 GB!

After much research I found that I was the victim of proprietary and hidden software that Dell stuck on their hard drive! I was not a happy camper. Acronis has an article on their support website called “HPA Makes the Cloned Drive Display Wrong Capacity.” While this is great information, it does nothing to fix my problem.

Most of the solutions that I found on the Internet were dangerous and/or dubious. One family of solutions involved using the Windows Repair Console. The owner of the laptop could not provide the master Administrative password so I was stuck and could not use most solutions. For those not yet familiar with this problem, when Windows is first installed it prompts you for a password. Whatever you type will be the only password that you can use three years from now to access the utilities on your Windows installation CD. Otherwise you get to wipe your hard drive and reinstall everything in your computer. Refer to http://www.goodells.net/dellrestore/hpa-issues.htm

So what I knew at this point is that any solution involves fixing the Master Boot Record (MBR) on the laptop. The other part of the solution involved killing the HPA software that made my new hard drive exactly the same capacity as the old drive. Once this size change is made on the drive, both the BIOS and the Windows installation program see the drive capacity as being the same as the old drive. You can even delete the partition and reformat and the new disk will still be the same size as the old drive!

Some Internet solutions say you must find a hexadecimal editor and edit the MBR on original disk. If you do this and screw-up you just lost all the data and you know that the owner of the laptop has never made a backup CD of all her vacation photos from her trip to Europe last year. After editing the MBR then they say make your backup and restore on the new disk. Yeah, Sure!

So the Master Boot Record must be killed, fixed, replaced or otherwise deal with to fix the computer. Then the drive size must be repaired. To repair the drive the only option that seemed to work was from Hitachi. Download the Feature Tool from this page. Get the ISO image file and make a CD. The program is bootable and simple to run. I will tell you when to use the disk in a moment.

The Hitachi tool will let the computer see the whole drive but what then? I found the answer on this discussion thread. http://www.wilderssecurity.com/showthread.php?s=984536e28c3c7ee064a0e7d6e054dc57&t=167401&page=2 The solutions proposed on this page mostly don’t work but there is a nugget in their that rang a loud bell in my mind. To get the space back on the drive one of the postings references Acronis Secure Zone. They said create a Secure Zone of any size and then delete it and pick the option to allocate any unused space to the partition that you select.

What I’m telling you now took me five nights staying up past one in the morning to figure out. Yeah much of the time was waiting for my Vista computer to send restore files via my home network to the laptop. I did 12 to 18 restorations during the period to find a fix.

I kept refining my attempts and this is what finally worked:

1. I restored everything from the old drive to the new one: C:\, the MBR and the two hidden partitions that Acronis found on the Dell laptop. Elapse time for this step about three hours.

2. Then I got my old DOS 6.22 bootable CD with Windows 3.11 and Norton Desktop on it and booted up the computer. Any bootable DOS disk that you can get will work as long as FDISK is on the disk. At the DOS prompt type A:\ FDISK /MBR and press enter.
(Even though it says A Drive, this command knows to run on the C Drive.) Remove the disk.
Insert the Hitachi disk, reboot computer and start via this CD and then follow instructions to resize the new hard disk.
To restore the drive to its full capacity you need to remove HPA on the target drive:

5. Click on the “Features” menu or press Alt-F keys and select “Change Capacity”;
6. You should see “Manufacturing values” and “Current values” on the appeared window;
7. Click “Options” and choose “Maximum Capacity” from the list. The appropriate value will be automatically entered in the “New Capacity” field;
8. Click OK.
http://www.acronis.com/r/support/en/kb/907/Removing_HPA.txt

At this point if you want to start Windows and look in Disk Management you will see the balance of the drive as unallocated space.
Warning: Don’t delete the other two partitions that you see via Disk Management Console. If you do the computer will not boot because your boot.ini file will then not match your computer configuration.
Elapse time for these steps is about ten minutes.

3. Lastly, get your Acronis CD again and boot the computer. Create a Secure Zone on the unallocated space on the drive. As you go through the process DO NOT SELECT ANY DRIVE OR PARTION. Leave all check boxes empty. Keep going Next. The program will automatically select space on the unallocated portion of the disk. The partition can be any size.

4. After the Secure Zone partition is created restart the wizard for Secure Zone again. This time delete the partition you just made. As you go through the screens you will see one with your disk partitions. Select the one that is labeled as C Drive. On my computer the other two partitions had no drive label. This selection allocates all unused space on the entire drive (not just the Secure Zone you are deleting) to your C drive. This is what you want. Click on Proceed. In fifteen more minutes you are done.

That’s it, enjoy your upgraded machine.

Thursday, February 05, 2009

Uninstall Windows Live Toolbar

In the course of reloading my Windows Vista drive, I needed to install some components of Windows Live programs. The Photo Gallery and the Toolbar for Internet Explorer are the main ones I was after. The Photo Gallery program is better than the one that came with Vista. The toolbar has been the keeper of all my passwords for many years. When I went to the website and hit Download I ended-up with the entire suite of Windows Live programs in one shot. The toolbar had been completely redone. Gone were all the icons that I was used to seeing. Most were now just large rectangles of text that I could click on. OK, different doesn’t necessarily mean good or bad.

I looked for my friend that kept all passwords and it was not there. After much searching I finally found the Form Fill Add-On button by our friends at Windows Live. I downloaded the button and it went through the installation process but was never added to the toolbar. After much searching I discovered that the Form Fill button does not work on the new toolbar! There is not one made. If I want it, I have to download something from some third party programmer with no affiliation with either Windows Live or Microsoft. Sorry, I will not trust all my passwords to some unknown programmer in Eastern Europe.

Disappointed, I decided to remove the toolbar and install the old one. However, using Add and Remove Programs in the Control Panel will not let you uninstall any Windows Live component. Not even if I booted into Safe Mode! Both Windows Live and Microsoft searches were no help. Finally, I turned to Google and found the answer.

http://messengergeek.spaces.live.com/blog/cns!E3785B1281BBDA1!1271.entry

Find Windows Live application on this page. Follow these instructions.
To uninstall Windows Live Toolbar, click Start, then type/paste the following in the Start Search box and press Enter:
msiexec /x {2B4C7E1E-E446-4740-ADB5-9842E742EE8A}

This will uninstall only the new version of Windows Live Toolbar so you can keep the other Windows Live applications. Then you can install the good ole Toolbar that supports saving passwords.

Old Windows Live Toolbar
http://www.microsoft.com/downloads/details.aspx?familyid=6AD4D337-C3B9-42E4-B8A3-35A0BD9DB2BB&displaylang=en

Form Fill Tool Button
http://gallery.live.com/liveitemdetail.aspx?bt=2&li=4dab8a8c-3f1e-41c6-ba8c-44b500149134

Wednesday, November 21, 2007

MPEG2 Error C00D11B1 in Windows Media Player

My three-year-old abuses to heck out of our family’s DVD collection. After he handles them a few times, they won’t play. The disks are covered in yogurt, fingerprints, apple juice and who knows what else. Anyway, the poor lasers in the players don’t stand a chance against him. I frequently have to wash the DVDs with soap and water to clean them before he can watch them. Many are also accumulating scratches and it is only a matter of time before they will be unusable.

As a result, I have decided to download as many of his favorites as I can into my computer for him to watch. This will allow us to watch a copy of the disk and reduce the abuse to which they are subjected. I also am doing this because the wife and I are considering purchasing an XBOX 360 for the kids’ big Christmas gift. With the XBOX, they can watch the movies on my computer—via the Windows Media Center—on their television. (I wired the house for computers and the eventual purchase of the XBOX last year.)

As an experiment, I ripped a few DVDs using the Roxio Easy Media software. I selected the MPEG2 format. I tried to play the resulting files with Windows Media Player and got an error.

The same file plays fine using Media Center and several other software applications in my computer. I was determined to find a solution. Media Player has never been able to play an MPEG file from any source on my Vista computer.

I started at the beginning. Did I have the proper codec to play this file format? I thought so but my research found that support for MPEG files is only partially supported natively by Microsoft. They support MPEG1 but not MPEG2. MPEG2 is the format used on DVDs and requires a third party solution. I downloaded and installed the software at a cost of about $15. As I found out later, I already had the codec and this was a waste of money.

I searched on the Roxio support forum and found a thread that seemed to hold some promise.

There were all sorts of great sounding ideas. These included codec diagnostic programs, quotes allegedly from Microsoft TechNet and purchasing new codec packages. None of these worked.
I tried the Microsoft website and found a thread on error C00D11B1.

This tread starts out poorly with a bunch of BS about Samsung software for cell phones causing this problem and then goes on to suggest changes to settings in Media Player and even registry hacks. My experience with this is that it is nonsense, not troubleshooting. However, on the fourth page of this thread you get to the payoff. Buried in the bottom one post you will find the following nugget:

Anyway, while i was typing that essay, i found a solution!

http://www.codecguide.com I simply download that codec pack, and everything worked perfectly. It installs another media player called Windows Media Player Classic, but i checked, and the files work using the regular media player too.

The codecs on this page are free. I tried the full package and took most of the default settings. However, I kept the MPEG2 codecs that I already purchased and told the install program to replace my DIVX codecs, and on the bottom of the second screen, I checked to box to create a setpoint before installing.

As I was researching this problem, I had seen many comments that blamed newer DIVX codecs as the likely cause of the problem. Strictly speaking I know that trying two different repairs at once is not proper troubleshooting technique but by the time I got to this point in the process I wanted results and a good night’s sleep. The bottom line is that it worked.

I hope my experience will save others some heartache. Happy computing.

Tuesday, November 20, 2007

iTunes Bug Kills CDs in Vista

Recently I upgraded my Windows Vista computer to iTunes 7.5. After starting the program I was greeted with a message that my DVD/CD burner was unable to be used by iTunes. Why? It works for everything else I want to burn!

Upon further investigation, I found that iTunes is not compatible with my 64-bit operating system and I needed to download a third-party driver so that this piece of Apple software could work as advertised with my burner.

I found this on the Apple website in one of their support threads:

I don’t understand why Apple support doesn’t react on this, as the solution is ridiculously easy.

You need a 64bit version of the driver, install the one you find here:
http://www.gearsoftware.com/support/drivers.cfm

Use “Driver installer for AMD64 and Intel EM64T processors”.
Works like a charm.

This is my third bug this year with Apple software in the PC world and the second I’ve encountered with iTunes.

On my windows XP Pro system, I had to physically remove the CD-ROM from my computer because iTunes can’t tell the difference between a CD ROM and a CD Writer. I had both in the computer peacefully coexisting until I wanted to burn a CD using iTunes. Theirs is the only burning software I have ever encountered that can’t make this fundamental distinction.

The error message from the iTunes program basically said PCs were crap and we can’t function in your box because it is built different that a Mac (only they used engineering sounding words to more politely insult the 90 percent of the world that doesn’t do things their way).

My third Apple bug this year is in QuickTime Player. I can only play movies from external hard drives. Any movie I play on my local hard drive will crash due to buffer error within seconds of activating “play”. I found a website claiming to fix this error if I will install four downloads and then re-start my computer.

Wednesday, October 31, 2007

DirecTV On Demand Service

Yeah! In addition to rolling out more HD stations this fall, DirecTV is Beta Testing an on demand service. Apparently, you select the program and it gets downloaded to your DVR and then you watch it like any other program. There is no press release about this on their website yet.

Wednesday, September 12, 2007

Microsoft Office $59.95?

Do you want a legal copy of Microsoft Office Ultimate for $59.95?

Office Ultimate 2007 includes the entire Microsoft Office toolset that students are accustomed to working with and more, including Microsoft Office Word 2007, Microsoft Office Excel® 2007, Microsoft Office PowerPoint® 2007, Microsoft Office Outlook® 2007 with Business Contact Manager, Microsoft Office Access™ 2007, Microsoft Office Publisher 2007, Office OneNote 2007, Office Groove 2007 and Microsoft Office InfoPath® 2007.

It is available September 20, 2007 to April 30, 2008 from http://www.theultimatesteal.com/ You need e-mail address at college and active enrollment. See Microsoft press release at
http://www.microsoft.com/presspass/press/2007/sep07/09-12UltimateStealPR.mspx

Thursday, August 30, 2007

Sony Drops CONNECT but Resumes Rootkits

Sony Electronics has its own music download site CONNECT™ Music Service. After several years of using a proprietary music format they are throwing in the proverbial towel and joining the rest of the technology world and adopting Windows Media and MP3 as their music standards. It appears that the Connect Service is going away but there is no indication if there is a replacement or they are getting out of the download business. Since Sony owns about half the music copyrights in the Western World, I would look to a partnership agreement with someone like Apple or Microsoft if they get out of running a download site.

Below is the core of the press release:

Today Sony announced its intent to move to a Windows Media Technology platform for Walkman® products in the United States, Canada and Europe. We strongly believe that the decision to embrace a more open platform for these devices will enable us to provide you with a better overall experience. As a result of this change, we will be phasing out the CONNECT™ Music Service based on Sony’s ATRAC audio format in North America and Europe. Specific timing will vary by region depending on market demand, but will not be before March 2008.

We are fully committed to helping you through this important transition away from the CONNECT Music Service and providing you with the best possible guidance on how to successfully transfer your music library to an MP3 or Windows Media-compatible format, should you wish to do so. We recommend that you use any outstanding promotional codes, account credits or gift certificates available in your music account prior to March 2008, but even after the store closes you will continue to be able to play, manage, and transfer the music in your SonicStage library and on your existing ATRAC devices. If you obtain a new device, all of Sony’s new Walkman music and video players will support MP3 or Windows Media Audio format.

Sony Rootkit in USB Drives
http://www.cbc.ca/technology/story/2007/08/29/tech-sony.html

Sony Corp. is up to its old tricks again, hiding software that can be exploited by hackers in a line of portable USB drives, a Finnish security firm says.

The fingerprint reader software included with Sony’s MicroVault USM-F line installs a driver in a hidden folder that can be accessed by hackers on the user’s computer, according to F-Secure Corp.

F-Secure researchers did suggest that Sony had a good reason for hiding the files. The company was likely trying to protect the USB drive’s fingerprint authenticator information from being tampered with. However, the files are invisible to some anti-virus detection software.

“We feel that rootkit-like cloaking techniques are not the right way to go here,” Tolvanen wrote.

F-Secure said it notified Sony of the problem about a month ago, but did not receive a reply. On Tuesday, researchers with security firm McAfee Inc. confirmed F-Secure’s findings.

Monday, August 13, 2007

Apple Quicktime Busts Vistas Buffers

Symptom: You try running Quicktime media player from Apple on your Windows Vista PC and after a few seconds playing, Quicktime chashes and gives you a buffer error.

If this is you, then you are probably running SATA drives using an NVIDIA RAID Driver. If you run Quicktime files from the Internet they work great but any file on your hard drive will crash the Apple player.

Don’t panic, this is normal behavior, albeit, very irritating. The solution is that you need to run the files from either a USB hard drive or an IDE one. At this point neither Apple, Microsoft nor NVIDIA is admitting that there is a problem.

See thread that Apple has on their website.

If I play any files encoded in the MOV file format that are stored LOCALLY on any of my 3 internal SATA HD’s, the file play for a few seconds with sound, but without video, then eventually the buffer overrun error occurs.

If I stream the EXACT SAME file via the internet, or my local home network, or play them from my external USB HD, USB Thumb drive, or even burn them to CD/DVD and play them from that, I do not encounter the buffer overrun problem, and the files play just fine, even the files that are in high definition. I’m not an expert, but in my case, this may point to poor Nvidia SATA drivers, although I could be wrong.

Just to recap. If I play any MOV files from the internal SATA HD’s attached to my motherboard directly, I get a problem. If I stream them, or play them from another storage medium, I do not encounter a problem.

Thursday, June 28, 2007

NVIDIA plus RAID yields Chaos

The US Senate is not the only thing running amuck this week. If you are running Windows Vista with any flavor of NVIDIA RAID then this could be a challenging time for you. The NVIDIA drivers that were just released via both their website and Microsoft Update are causing major issues for many folks that rely on RAID controllers in their computers.

The drivers from the Windows Update and those from NVIDIA totally kill my RAID 5 array. I get the legendary “blue screen of death” and the system reboots into the boot window where you can choose Last Known Good Startup. This will get your computer back up but then a window asking to install the new RAID drivers greets you. If you say NO the system tries to install the driver anyways.

My immediate concern is that I need to kill the automatic update from prompting me to install the RAID drivers each time I boot my computer. Sounds like a registry tweak or I need to delete a downloaded update program on my hard drive.

The support boards at NVIDIA’s website are full of stories by other hearty souls dealing with the same type of issues.  The drivers are part of the 158.18 update. The manufacturer considers these drivers a Beta for Windows Vista. Half of this driver package can be installed automatically; the Ethernet, SMBus & SMU, however, the RAID portion cannot. Don’t install the RAIDtool application. If you want to try this part of the driver package then create system restore point and give it a try. Oh, and good luck.

I went on the website for my motherboard and their driver site had an additional nugget of information missing from both the NVIDIA and Microsoft websites that I had already deduced from reading the support forums on the NVIDIA site, these RAID drivers must be installed by booting your system with the original Vista DVD and pressing F6 to install additional drivers.

For those of you that are not familiar with the significance of this fact, it is important. First, it means that the driver that Windows Update is trying to force feed me will never install correctly. Since my bootable driver is my RAID array, the driver that Windows is trying to replace is currently in use whenever my system is running. In fact my system cannot run without it.

Second, I need to create a floppy disk with the updated drivers in order to update the RAID drivers. There are actually two drivers that need to be updated. Once the NVIDIA update is downloaded and expanded, the necessary drivers can be found at the following location: C:\NVIDIA\nForceWinVista64\15.00\IDE\WinVista64\sataraid. Copy all files in this directory to your freshly formatted floppy drive. (Before trying this update, it would be good to locate your original 64-bit drivers and have that floppy available just in case you need to undo this experiment.)

Insert your Vista DVD in the driver, set BIOS to boot off of this drive and start the system on the DVD. When prompted, press F6 key to install additional drivers. You may now select the first driver from the floppy and install. Next press the S key to install additional drivers and select and install second driver from the floppy. If you mess this up, reboot and do over. You cannot damage your system and have made no changes to the drivers at this point.

Disclaimer: This next step is based on experience and I am relying on memory because I have not done this in a while. Next select Repair. (The goal on this step is to get the drivers on floppy copied to hard drive to replace old drivers.) If floppy is still in the drive this should happen without much user input. Once the system has completed repair, remove floppy disk and DVD and reboot. If system successfully reboots then you are done.

I am leaving for a much-deserved vacation and won’t be trying this before I return. If you run this update, write me and let me know how it went.

Tuesday, April 10, 2007

Microsoft Update Creates Error

Last week I loaded the April 3 Security Update from Microsoft onto my work computer.
http://www.microsoft.com/athome/security/update/bulletins/200704OOB.mspx

This update was marked as Critical and was released early just to get it in circulation. Unfortunately it created a .dll conflict error.

RTHDCPL.EXE – Illegal System DLL Relocation
The system DLL user32.dll was relocated in memory. The application will not run properly. The relocation occurred because the DLL C:\system32\HHCTRL.OXC occupied an address range reserved for Windows system DLLs. The vendor supplying the DLL should be contacted for a new DLL.

In all my years of computing I have never before seen that error. I restored my system to an earlier date and again loaded the update with the same results. I searched in vain on the Microsoft website to find an explanation for this error. While the computer seemed to perform correctly, I wanted to be sure my system was ok.

I looked up all the .dll files mentioned in the error message and found that the one triggering the error was a RealTek audio driver. I went to the RealTek site and downloaded their HD audio update and I no longer get the error message.

Why there was conflict between Microsoft and RealTek I don’t know but I hope the security update was really that important.

UPDATE
After this blog was posted, Microsoft released a patch.

Update for Windows XP (KB935448)
Date last published: 4/10/2007
Download size: 702 KB
Install this update to resolve an issue where certain third-party applications may not start, and you receive an error message: “Illegal System DLL Relocation” after you install security update KB925902 (MS07-017). After you install this item, you may have to restart your computer.

Friday, March 23, 2007

My Vista Box

Well I finally got my new computer up and running. I wanted a machine that was fast with lots of storage and room to grow. I think I have achieved that and more.

Unlike the strawman arguments found in the Apple advertisements where the PC is prepping for surgery to upgrade to Vista, I wanted a system made to use the new OS as it was supposed to operate.

Just a comment, I do find the hypocrisy of Apple in their ad campaign intolerable. Back when Apple had their own operating system—before they junked it and went to a Unix-based OS and Intel CPU chips—I tried one of their computers. After a short time I gave it away to a friend that wanted an Apple system. Their Soviet-style business model stinks and their computers are overrated. Clearly viewers of Oprah and AOL users are the target market for their computers.

If you want a more neutral evaluation of your computer’s ability to run Vista, run the Vista Upgrade Advisor tool at http://www.cnet.com/4520-33_1-6671810-1.html

Anyway, I went to tech nerd heaven a.k.a. Fry’s Electronics and purchased the following:
AMD dual core processor 5,000 MHz
2 GB 800 MHz RAM
Gigabyte GA-M59SLI-S5 Motherboard
Three 500 GB SATA II Hard-drives in RAID 5 Array
Antec 900 Mid-Tower Case for Gamers
Striker 600 Watt Power Supply
Nvidia 8800 SLI video card with 640 MB RAM

The Gigabyte motherboard was actually the second motherboard I tried for this system. Originally I had purchased an Abit Fatal1ty board but it would not work correctly so I took it back. The Abit board was very frustrating, I don’t know if it was the board or the Kingston RAM but the machine would randomly lock-up at various points in the start-up sequence, even when making changes to the BIOS. In addition, I could never successfully format the RAID 5 drive. I tried Windows XP Professional, Home and Professional x64 and none would install.

The only way to get an operating system installed was to break the RAID 5 apart and install on a single drive. But still there were random lock-ups.

The Gigabyte board worked perfectly the first time. Getting past the two hour step on formatting the hard-drive was concerning but the rest of the process went quite rapidly.
After installing to OS, which ended up being Windows XP Professional x64, I installed the drives from the motherboard DVD and ran Windows Update. After just four downloads the system was up to date. One of the updates was Service Pack 2 with an impressive 351 MB download; but at 2 a.m., that was a rapid download.

It took over five hours to transfer my music, photos and video files to the new computer via our home network. The 10/100 hub got quite a workout. I haven’t verified to transfer size yet but it was probably in excess of 250 GBs.

I still have some more preps to do to the system before I finally get Vista installed.

I went to the HP website and downloaded drivers. I found that my replacement Photosmart printer had drivers but my nice scanner was no longer supported. HP had a note where my scanner driver should be located informing me that my device must be more that seven years old and therefore is no longer supported. My HP Scanjet 6200c is a business quality scanner that connects via USB cable. It seems such a shame to part with it.

On a brighter note, I have found something to replace my Computer Associates anti-virus product. I bought the CA virus program because it is supposed to work on Windows XP Professional x64. It does seem to work except that it won’t scan incoming e-mail, which is probably the most vulnerable access point to my computer and the most likely avenue of attack.

It appears that the Kaspersky Internet Security 6.0 will work on 64-bit versions of Vista and XP. It is less of a performance hit than Symantec or CA products. I was impressed that Kaspersky found two Trojans and another virus in my e-mail that were not detected by the CA anti-virus program. The Trojans were from spam while my friend that uses exclusively Apple products sent the other virus. The program made a great first impression. http://usa.kaspersky.com/products/internet-security.php

In order to keep my computer running properly, I will need to get the new version of Diskeeper to keep my drives defragmented and running their best. Since my Raid 5 array is more than 768 MB, I need the Diskeeper Professional Premier edition. http://www.diskeeper.com/defrag.asp

Thankfully, both Kaspersky and Diskeeper have demo programs that I can test drive on my Vista OS.

Lastly, I have decided to switch which version of Vista that I will be installing. I had planned to install Windows Vista Ultimate but I have decided to purchase Windows Vista Home Premier. The only difference seems to be features that I will not need.

Friday, February 09, 2007

Windows Vista Secrets

One area that I have been diligently researching for several days is the issue of Windows Vista and which versions are 32 bit, 64 bit or both. Microsoft has neglected to document this up front. Yesterday I was finally able to get some definitive answers to this mystery.

Vista is available in both 32-bit and 64-bit versions, but some are easier to obtail than others.

The following Vista versions are available as 32 bit programs when purchased retail.
Home Basic
Home Premium
Business

At this link you can upgrade your 32-bit Vista to 64 for a nominal fee.
http://www.microsoft.com/windows/products/windowsvista/editions/64bit.mspx

Windows Vista Ultimate has both 32 & 64 bit versions on the installation DVD.

Another nugget on this page is that all 32 bit versions of Vista are limited to 4 gigabytes of RAM while 64 bit OS can support up to 128 GB of RAM depending of which version that you are running.

32-bit versions of Vista will support 16-bit applications but the 64-bit OS won’t unless you are running Microsoft Virtual Machine 2007, which will be a free download later in the year. Virtual Machine will allow 64-bit operating system to operate 16-bit programs in a virtual environment running older versions of Windows. Virtual Machine 2004 is available for download now.

Also Microsoft is offering an upgrade special that can save you money over the retail prices. If you buy either full or upgrade version of Vista Ultimate, then you can also purchase license for two copies of Vista Home Premium for $49.99 each. This is simply a key to use same DVD that you already purchased to install the operating system on additional computers. See the link below for details.
http://www.microsoft.com/windows/products/windowsvista/buyorupgrade/familydiscount.mspx

Thursday, January 11, 2007

Hasta la Vista, Windows

I’m really looking forward to getting myself a computer that can put Windows Vista to the test. Unfortunately, I will not be running out on January 30th to buy the new operating system from Microsoft.

First, I want to know if there are drives available run my hardware. When I upgraded to the 64 bit version of Windows XP many of my otherwise perfectly fine printers, cameras and other gadgets no longer worked. The lack of support by manufacturers was significant.

In addition all my trusty computer utilities were instantly obsolete. In fact most software companies still don’t support 64 bit operating systems. I had this wonderful OS with no antivirus, defrag or registry cleaning ability. Many programs that I rely on would not work and were not going to be supported by software makers. This included many 32 bit programs. By design no program with 16 bit code will run on a 64 bit OS. This includes Windows Vista. There are supposed to be both 32 and 64 bit versions of the new OS but information is not easy to find on the Microsoft site.

While a few companies finally did patch their code enough to run on a 64 bit OS, most also decided that I must be a business if I run a 64 bit OS and priced their products accordingly. Microsoft doesn’t even fully support the 64 bit version of XP. Their new OneCare product with anti-virus and other utilities will not work on their 64 bit OS.

64 bit computing is here to stay but will Vista be fully supported by the industry from the introduction on January 30? HP will not even release a list of their products that are supported in Vista until the 30th.

Will hardware manufacturers have a variety of drivers ready? Will they let us Beta Test their drivers and then find something that works or have they done their homework?

Based on my experience with 64 bit computing thus far, I recommend caution before blindly upgrading to Vista. In fact, Microsoft doesn’t even allow me to upgrade my OS to Vista. I must wipe the drive and start over.

If Microsoft can’t fully support their own software, what hope is there that the entire industry will do better?

Wednesday, April 26, 2006

Bugs in Internet Explorer 7

I downloaded Microsoft’s Internet Explorer 7 Beta 2 yesterday. Some bugs were encountered quite soon after installation.

First, I am using MSN Messenger to manage a Hotmail account. My computer at work keeps asking me if I want to install Windows Messenger every time I check my e-mail. This never happened until I installed IE 7.

Secondly and more importantly, I can’t get links on some websites to function. I tried to make my son a doctor appointment today but was unable to do it because IE 7 could not navigate on the Kaiser website.

In the first screen shot, you will see ranges of the alphabet that are clickable in previous versions of IE but will not function using IE 7.

To get to this screen go http://www.kp.org
Click on A Member
Select your Region select Northern California and click continue
From pulldown menu go to Locate our services and select Facility Directory

In the second screen shot, the departments should be links to another page but they also will not work. This example can be reached by selecting Kaiser Permanente South Sacramento Medical Center.

When these issued are resolved I will be sure to let my readers know the fix is available.

04-27-2006
Additional Bug
In Hotmail, when I select Print View, the window that it brings-up does not have a print incon on the menu. I found that pressing Control and P key simultaneously will bring-up this print menu.