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Friday, January 30, 2015

Finding Adobe Acrobat 9 Updates

At my work, we use the full version of Adobe Acrobat 9 Professional. Unfortunately, Adobe has scrubbed their website of any updates for their software because this version is too old. Officially they ended support as of June 26, 2013. http://helpx.adobe.com/acrobat/kb/end-support-acrobat-8-reader.html

Our IT department is deploying new Windows 7 Enterprise boxes and I get to go behind them and install Acrobat 9 Pro. Version 9.0.0 does have some bugs and security holes—which clearly doesn’t bother our IT guys too much or they would have a more up to date version. Anyway, users are experiencing some glitches—especially when opening PDF files in their Internet Explorer 9 web browser (I know, different blogging item).

Anyway, I figured that the best way I could help them was by updating Acrobat 9. Running the update within Acrobat 9.0.0 does not work on our network. Getting past our Active Directory group policies and out of the firewall seems like a constant hindrance to network performance. Anyway, I decided to try and find updates on the Internet while avoiding malware and phishing sites. After several searches and a few trips to Task Manager to kill IE 9 when I stumbled on suspicious websites, I found both an upgrade path and a secret Adobe file server.

While Adobe no longer links their webpages to any updates, it does still show the upgrade path to Acrobat 9.5.5—the final version of Acrobat 9.

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http://helpx.adobe.com/acrobat/kb/update-patch-acrobat-reader-7.html All upgrade links take you to error page for file not found.

I downloaded all files and installed them in order and was successful. Every few updates, you need to restart the computer.

Regrettably, I did not bookmark the site where I found Adobe’s FTP server. But as of this writing, it is located here.
ftp://ftp.adobe.com/pub/adobe/acrobat/win/9.x/

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As an experiment, I skipped a few updates. Skipping resulted in failed updating of Acrobat. If that happens restart the computer and then try the correct upgrade again. Here is the experiment that I did on a computer.
I started with a machine that had 9.0.0 installed.
I then ran updates in this order
9.1.0 restart
9.1.2; 9.2.0; 9.3.0 restart
9.3.2 restart

At this point Acrobat’s Update utility wanted to run. Just to see what happened I let it run. It tried to jump Acrobat to 9.5.5. After the computer restarted, I tried to run Acrobat. I got an error. Then I went to the Control Panel and opened Programs and Features. On Acrobat 9, I ran Uninstall/Change and ran Repair option. Then Acrobat self-repaired and 9.5.5 was able to run.

Based on this, try installing a few more updates and then if 9.5.5 wants to install, you can try it.

Posted by william on 01/30 at 08:29 AM
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