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Monday, April 24, 2006

Microsoft Office Kills Windows XP Professional x64

Just when I though that I had conquered all the pitfalls and perils of my 64-bit Windows XP Professional, I found the mother of all incompatibilities. Microsoft Office will not run on Microsoft’s cutting edge XP Operation System!

Let me explain. My computer is running Office 2003 with the basic office suite of programs and it runs just fine, but on Friday I tried to install my Microsoft Publisher and Microsoft Frontpage off of my Office 2000 CDs. This attempt at installation ended in completed disaster. My computer failed to respond properly after the installation went bad. So just like Microsoft has trained me to do, I rebooted my computer. Oops! I got the error that my Registry is corrupt and I needed to repair it.

Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM

This message is worse that the dread blue screen of death. Thankfully, I used my wife’s computer and went to work on the Knowledgebase at Microsoft. I found a five page procedure to follow to restore the registry. Basically you need a coordinated attack using the XP installation disk, Microsoft’s handy support article and a floppy drive.

1 Delete Corrupted Registry
First boot to Repair screen using the XP installation disk. Next run batch file created by cutting and pasting text file from Knowledgebase article to floppy disk. Run text as batch file per instructions.

2 Restore Original Registries
Then reboot into Safe Mode. Copy and rename back-up copies of Registry files from Restore Point to temporary location. This puts computer back to condition at original OS installation.

3 Restore Previous Good Restore Point
Run second batch file created on the floppy per instructions. Now computer can see existing Restore Points.

4 Restore Point
Then reboot into safe Mode. Select System Restore to select previous Restore Point.

Then reboot normally. You will probably be prompted to register your copy of Windows prior to successfully booting the computer. 

This procedure to recover the Registry also works with 32-bit versions of XP.

I went looking on Microsoft’s website for an explanation why my computer died. It was then that I discovered
Note Microsoft Office 2000 has not been tested on any 64-bit versions of Windows operating systems.

Posted by william on 04/24 at 02:17 AM
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